Talk to a person.
Questions about coverage, higher limits, or whether the platform fits what you are building. Write to the desk that handles it and someone who knows the answer will reply — usually within one business day.
Four desks, four mailboxes.
Picking the right one gets you a faster answer than a general enquiry would. If none of them fit, write to [email protected] and we will route it.
Sales and custom offers
Higher rate limits, volume pricing across sites, annual agreements, or anything the published tiers do not cover.
[email protected]Technical support
Account, billing, API keys, and anything behaving differently to how the documentation says it should.
[email protected]Coverage requests
An instrument or a market you need that is not in the catalogue yet. Tell us the symbols and we will tell you plainly whether we can add them.
[email protected]Legal and privacy
Contract questions, data protection requests, and anything relating to the terms or the privacy policy.
[email protected]Registered in Dubai.
We sit between the Asian close and the European open, which is a useful place to be when your users are spread across both. Correspondence and contracts go to the address below.
Address
Anomus Data FZ-LLCOffice 1502, Boulevard Plaza Tower 1
Sheikh Mohammed bin Rashid Boulevard
Downtown Dubai, Dubai
P.O. Box 121200
United Arab Emirates
Hours
Sunday to Thursday, 09:00 – 18:00
GST (UTC+4)
The platform itself runs continuously. Office hours apply to replies, not to the feed.
Everything in writing
We do not publish a phone number, and that is deliberate. Limits, coverage and contract terms are all things you will want to be able to point back at later, so every enquiry is handled by email and both sides keep the same record of what was agreed.
Already a customer?
Your keys, usage and balance all live in your dashboard, and most questions are answered faster there than by email.
Open your dashboardOr just start and see for yourself.
Your key is issued the moment you create an account. No approval queue, no onboarding call, no minimum term — and nothing to undo if it turns out not to fit.